Every company says they care about customers. Fewer can point to a moment where they put everything on the line to prove it. The story behind Above and Beyond Pest Control starts with that kind of decision, and our Company History video gives you a direct look at why we chose a different path and how that choice still shapes how we serve South Florida today.
In just a few minutes, our founder shares why he walked away from a national franchise, bought his own customer route, and set out to build a family business that lives up to its name—going above and beyond for the people who trust us with their homes and businesses.
Why this story still matters today
We started in pest control long before Above and Beyond Pest Control had a name. Our founder entered the industry in 1990 while working with a franchise. In the video, he explains that one of the hardest parts of that experience was finding people who shared his values for customer care and what should happen in the field. That concern did not stay theoretical. It pushed him to make a major change.
Instead of accepting work that did not match his standards, he bought his customers from the franchise owner and launched Above and Beyond Pest Control in 1999. That decision set the tone for everything that followed: do the right thing for clients, even when it means taking the harder road.
Today, that same mindset guides how we approach every service we provide. We remain a local, family-owned company that focuses on long-term relationships, environmentally responsible integrated pest management (IPM), and honest communication from the first inspection onward.
A founding moment that changed everything
One of the most memorable lines in the video comes early, when our founder says:
“One of the toughest challenges is finding people that have the same values and ideals that you have for customer care and what you want done in the field. So I bought my customers out from the franchisee and started Above and Beyond.”
That simple statement holds a lot of weight. It shows that Above and Beyond Pest Control did not start as a marketing idea. It grew out of a clear belief about how customers should be treated—through consistent service, clear expectations, and real accountability.
That same belief shows up today in the way we handle every property we visit. We take time to understand each space, explain what we see, and design pest management plans that fit your home or business. We use IPM methods that focus on prevention, education, exclusion, and targeted treatments, rather than relying on unnecessary broad chemical use.
Built through time, referrals, and trust
Another powerful moment in the video comes when our founder talks about how the company grew:
“And then we just grew through more time and referrals. And I still have customers that I bought from the franchise that have been with us for about 30 years or more.”
That line speaks directly to the kind of relationships we aim to build. Clients who started with our founder more than three decades ago still choose to work with us. That kind of loyalty does not come from a single visit. It comes from steady, reliable service, clear communication, and a commitment to doing what we say we will do.
Those long-term relationships also show up in the feedback we receive today. Over the years, customers across South Florida have helped us earn an average 4.8 out of 5 stars on Google Reviews, Better Business Bureau accreditation with an A+ rating, and HomeAdvisor Screened and Approved status. These marks reflect the same trust you see hinted at in that 30-year customer story.
A family business moving forward
The video also highlights one of the most meaningful chapters in our story: the next generation stepping into leadership. Our founder shares how proud he felt when he hired his daughter as our general manager and watched her move the company forward.
“Hiring my daughter as our GM and watching her move this company forward, who has been a very proud moment for me also.”
That moment says a lot about who we are as a company. Above and Beyond Pest Control is not a distant corporate brand. We are a family-owned and operated business rooted in the communities we serve. When leadership stays in the family, values tend to stay consistent as well. The standards set in the 1990s continue to guide how we make decisions today, from how we train our team to how we design eco-conscious treatment plans.
Because we do not subcontract our services, the people who show up on your property work directly for us. They receive training in local pest behavior, insect identification, and IPM methods that align with our values. That structure helps us maintain the same level of care our founder expected when he first started working with customers all those years ago.
A legacy built to last
Toward the end of the video, our founder talks about legacy:
“Legacy, I hope, is that this will be a multigenerational.”
That hope reaches beyond a single person’s career. It speaks to an ongoing commitment to serve South Florida homes and businesses for many years to come, while keeping the same standards that shaped the company from the start.
For us, that legacy includes more than just staying in business. It means continuing to refine how we manage pests in a way that respects your property and the environment. Our team uses integrated pest management practices that combine inspection, monitoring, exclusion, and targeted treatments. We work to reduce conditions that attract pests and focus on long-term solutions that help limit the need for repeated, broad applications.
That approach also aligns with our focus on education. We take time to explain your options, answer questions, and help you make informed choices that fit your needs and budget. When customers understand why we recommend certain steps, they gain more control over the health and safety of their spaces.
“The company that other companies wish they could be”
The closing quote in the video may be the most memorable of all:
“I would like to be the company that other companies wish they could be, that would be that good, and continue with that level of service and that standard of care.”
That line captures the heart of our goals as a business. We aim to set a standard that reflects strong customer care, thorough work, and respect for the communities we serve. It pushes us to keep improving—through better training, thoughtful use of modern tools, and a steady focus on prevention as the core of responsible pest management.
You can see that drive in the services we offer today. We provide free inspections so you can understand what is happening on your property before you commit to a plan. We design personalized solutions that account for your entire space, from interior problem areas to outdoor conditions. Our team responds quickly when you need same-day or emergency service, because fast help can limit stress and reduce the risk of further damage.
Why we invite you to watch the video
Reading about our history gives you part of the picture. Hearing it directly from the person who made those early decisions fills in the rest. When you watch the Company History video, you can see the care, pride, and sense of responsibility that went into building Above and Beyond Pest Control from the ground up.
We invite you to watch the video again, or for the first time if you skipped ahead, and listen for the turning points: leaving the franchise, buying the customer list, growing through referrals, welcoming a daughter into leadership, and aiming to be the company “other companies wish they could be.” Each moment reflects a value that still shapes how we operate today.
If our story resonates with you and you want to learn more about how we can support your home or business with environmentally responsible pest management and personalized care, you can reach our team at (561) 725-9784. We look forward to building the next chapter of this story with you.